We do not charge the customs fees, (if buyers choose no customs fees delivery methods (shipped from EU), 100% no customs fees, just for EU buyers now). And we usually write lower declared value as gift (the price we will according to the box size) in the dispatch notes to help buyers reduce the customs fees of avoid it.
Taxes free to EU delivery method introduce
Our shipper have a warehouse in the EU, we ship statue to EU warehouse via train or ship first, when statue go through the customs and arrived in warehouse, then we will ship statue to your home.
Delivery time now around 40-45 days (UPS)
Delivery cost accurate from the package dimension (Volume weight: depth X width X height / 6000 = finally weight(box size) )
Tracking information: after we ship send the package, we will mark the shipped status in order without tracking number. Tracking num we will get it from our shipper after 3-5 business days later after we send package to them(usually), we cant get tracing num in the first time. because after we send package to them, they need do some security check, check address, declare ECT.. During China to EU, we cant get tracking information or updates from the delivery company site, but when package arrived in EU and shipped from our warehouse, then there will be some updates in the website.
Taxes free to US/AU/UK/CANADA delivery method introduce
Our shipper have a warehouse in the counties, we ship statue to local warehouse via ship first, when statue go through the customs and arrived in warehouse, then we will ship statue to your home.
Delivery time: 30-35 days to US,CANADA; 40-45 days to AU,UK.
Delivery cost accurate from the package dimension (Volume weight: depth X width X height / 6000 = finally weight(box size) )
Tracking information: after we ship send the package, we will mark the shipped status in order without tracking number. Tracking num we will get it from our shipper after 3-5 business days later after we send package to them(usually), we cant get tracing num in the first time. because after we send package to them, they need do some security check, check address, declare ECT.. During China to EU, we cant get tracking information or updates from the delivery company site, but when package arrived in EU and shipped from our warehouse, then there will be some updates in the website.
Taxes free to RUSSIA delivery method introduce
Our shipper have a warehouse in the Russia, we ship statue to Russia warehouse first, when statue go through the customs, then we will ship statue to your home. The package we ship to Russia all in taxes free. We can only charge the shipping cost from China to Moscow warehouse. The shipping cost for Moscow warehouse to your address will be paid to the local delivery company, The Courier will charge you for the same day.
Tracking information: after we ship send the package, we will mark the shipped status in order without tracking number.Tracking num we will get it when package arrived in Russia, During China to Russia, we cant get tracking information or updates from the delivery company site, but when package arrived in Russia and shipped from our warehouse, then there will be some updates in the site.
Delivery to Japan
We sign a contract with China Post on NOV 2022，We have regular slots to Japan every week. Shipping cost is very cheap and delivery time usually within 7 days. Because of the China postal system, the probability of our products being inspected by the customs is very low. Our method is not only very cheap but also safe! We are the only store who can use this system for the collector, This is definitely good news for our customers in Japan.
Train delivery method to Swiss, Norway
We will use the China post delivery company train delivery method to these countries.
For some products whose actual weight is not more than 30KG, we can basically use this express. Under normal condition, we have to use some commercial express such as UPS, FEDEX and TNT, but the shipping cost is very expensive. Customers on our website can use our unique express (China post train), which will greatly save the shipping cost for you.
HOW DO I CHANGE MY ADDRESS?
If you need to change your address for a pre-order that has not yet shipped, please contact customer service. Changing your address under "My Account" will not change the address attached to your pre-order, it will only affect future orders.
SHIPPING METHOD
Standard method: China post SAL : We recommend for US, Japan , Canada, AU, ECT...(below 30KG in real weight , 2-5 weeks in normal condition)
China post air : We recommend for most of Asian countries.(10-15 days in normal condition)
FEDEX&UPS Via quickly boat: We recommend for US , Canada for the big box or massive statue shipped together .(25-35 days in normal condition)
UPS/DPD railway: We recommend for all the EU customers (100% taxes free) , delivery time around 30-40 days(in normal condition)
Targeted delivery method: We have some targeted delivery methods for some ASIA countries and Russia .Shipping cost is very cheap and taxes free , delivery time around 30 days .
TNT: We recommend for Kuwait, Qatar , UAE, SA, ECT.
EUB: 2-3 weeks for the small package below 2KG to the most of countries (during in normal condition)
Quickly method:We cooperated with some commercial delivery company , Such as UPS, DHL , TNT , FEDEX, EMS ，ECT , if u have any requirement on these delivery methods, pls contact us , we will estimate an approximately shipping quoted for you.